Privacy Policy

1. Information We Collect

We may collect and process the following categories of information:

• Business name, address, GST details, and contact information
• User account credentials and authentication details
• Customer billing and invoice information
• Estimation and invoicing records
• Subscription plan and payment-related information
• Business product and service records managed by the user
• Device information, browser details, and platform usage analytics

2. How We Use Information

Collected information may be used to:

• Provide billing, invoicing, and estimation services
• Manage user accounts and subscription plans
• Verify GST-enabled business accounts where applicable
• Improve platform performance, reliability, and security
• Provide technical support and operational assistance
• Prevent fraud, abuse, unauthorized access, or security threats
• Maintain compliance with applicable operational or legal requirements

3. Data Storage and Security

Visha uses commercially reasonable technical and organizational measures to protect stored data against unauthorized access, misuse, disclosure, or destruction.

• Secure server infrastructure and hosting environments
• Encrypted data transmission where applicable
• Authentication and access-control systems
• Routine monitoring, maintenance, and security updates

4. Data Sharing

Visha does not sell customer or business data. Information may only be shared:

• When required by applicable law or legal process
• With trusted payment, infrastructure, or hosting providers necessary to operate the platform
• To investigate, prevent, or respond to fraud, abuse, or security incidents

5. Cookies and Analytics

We may use cookies, session technologies, and analytics tools to improve user experience, understand feature usage, monitor platform performance, and optimize operational stability.

6. Data Retention

User, invoice, estimation, and business-related data may be retained for operational, accounting, legal, taxation, compliance, dispute-resolution, and security purposes unless deletion is legally permitted and technically feasible.

7. User Rights

Eligible users may request to:

• Access stored account information
• Correct inaccurate information
• Request deletion of eligible data
• Close or deactivate their account

8. Third-Party Services

Visha BillPro may integrate third-party payment gateways, hosting providers, analytics systems, or communication services. These providers may process limited information required to support platform operations.

9. Children's Privacy

Visha BillPro is intended for professional and business usage only and is not designed for individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, compliance, security, or platform-related changes. Updated versions will be published through official Visha channels or platform pages.